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ArcLight Techy operates this store and website to give you a curated tech shopping experience. This policy explains exactly how we collect, use, and protect your personal information — in plain language.

01

Personal Information We Collect

Depending on how you interact with us, we may collect or process the following categories of personal information:

Contact Details

Name, billing & shipping address, phone number, and email address.

Financial Information

Credit/debit card numbers, payment account details, transaction records, and payment confirmations.

Account Information

Username, password, security questions, and your saved preferences and settings.

Transaction Information

Items you view, add to cart or wishlist, purchase, return, exchange, or cancel — and your full order history.

Communications

Messages you send us, such as customer support inquiries.

Device & Usage Information

Browser type, IP address, unique device identifiers, and how you navigate and interact with our site.

02

Information Sources

Directly from You — When you create an account, make a purchase, contact us, or otherwise share information with us.
Automatically via the Services — From your device when you visit our site, through cookies and similar tracking technologies.
From Service Providers — Third parties we engage to support our operations who may collect or process data on our behalf.
From Partners & Third Parties — Business and marketing partners who may share information about you with us.
03

How We Use Your Information

Provide & Improve the Services — Process payments, fulfill orders, manage your account, arrange shipping, enable reviews, remember your preferences, and personalize your shopping experience.
Marketing & Advertising — Send promotional emails, SMS, or postal mail, and show you targeted ads on our site or other websites.
Security & Fraud Prevention — Authenticate accounts, secure payments, detect suspicious activity, and protect the safety of our platform and users.
Customer Support — Respond to your inquiries, provide assistance, and maintain our relationship with you.
Legal Compliance — Comply with applicable laws, respond to lawful government or legal requests, and enforce our terms and policies.
04

How We Share Your Information

Service Providers — Vendors who perform services on our behalf: IT, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping — including Shopify.
Marketing Partners — To enable personalized advertising based on your online activity. You can opt out here.
With Your Consent — When you direct us to share information, such as for product shipping or through social media integrations.
Corporate Affiliates — Within our corporate group where relevant to providing the Services.
Business Transactions & Legal — In the event of a merger, acquisition, or bankruptcy; or in response to legal process or to enforce our terms.
05

Our Relationship with Shopify

Our store is powered by Shopify, which collects and processes personal information about your access to and use of the Services in order to operate and improve them.

Information you submit here is transmitted to Shopify, and may be shared with third parties in other countries. Shopify also uses data from your interactions with our store — and with other merchants — to offer enhanced features.

Learn more or exercise your rights at the Shopify Privacy Portal or review the Shopify Consumer Privacy Policy.

06

Third-Party Links

Our site may link to third-party websites we do not control. We are not responsible for their privacy or security practices — review their policies before sharing any information. Links to external sites do not constitute an endorsement by ArcLight Techy.

07

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.

We do not knowingly "share" or "sell" personal information of individuals under 16 years of age, as those terms are defined by applicable law.

08

Security & Retention

We take reasonable measures to protect your information, but no security system is impenetrable. We recommend avoiding unsecured channels when sharing sensitive information with us.

How long we retain your data depends on factors such as whether it is needed to maintain your account, fulfill Services, comply with legal obligations, resolve disputes, or enforce our policies.

09

Your Rights & Choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute and may vary by jurisdiction.

Right to Access / Know

Request access to the personal information we hold about you.

Right to Delete

Request that we delete personal information we maintain about you.

Right to Correct

Request corrections to inaccurate personal information we hold.

Right of Portability

Receive a copy of your data and request its transfer to a third party.

Right to Opt Out

Opt out of the sale or sharing of your personal information for targeted advertising. Exercise here →

Communication Preferences

Unsubscribe from promotional emails at any time using the unsubscribe link in any email we send.

UK & EEA residents also have the right to object to or restrict our processing of your personal information, and the right to withdraw consent at any time. To learn about rights related to data processed by Shopify, visit privacy.shopify.com.

10

Complaints

If you have concerns about how we handle your personal information, please reach out using the contact details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

EEA residents can find their relevant supervisory authority at edpb.europa.eu.

11

International Transfers

Your personal information may be transferred to, stored, and processed outside the country in which you reside. If we transfer your data out of the EEA or UK, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses or equivalent UK mechanisms, unless the destination country has been deemed to provide adequate protection.

12

Policy Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We will post the revised policy on this page, update the "Last updated" date, and provide any notice required by applicable law.

13

Contact Us

Have questions about this Privacy Policy or want to exercise your rights? We're here to help.

ArcLight Techy

Data controller for your personal information under applicable data protection law.