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Privacy policy

Privacy Policy

Last updated: October 11, 2026

Arclight Techy respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or purchase our digital products.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Your name, email address, billing details, and other information you provide when placing an order.

  • Order details, purchase history, and digital product delivery information.

  • Messages and information you provide when contacting customer support.

  • Technical information such as your IP address, browser type, device information, and website interactions.

  • Cookie and similar technology information, depending on your consent choices and our website settings.

2. How We Use Your Information

We may use personal information to:

  • Process orders and payments.

  • Provide access to purchased digital products and download links.

  • Send order confirmations and essential service messages.

  • Respond to questions and resolve technical problems.

  • Maintain and improve our website.

  • Protect our store against fraud, abuse, and unauthorized activity.

  • Comply with applicable legal and accounting obligations.

  • Send marketing communications where permitted by law and according to your preferences.

  • Measure website performance or advertising effectiveness where relevant services are enabled and legally permitted.

3. How We Share Information

We may share relevant information with service providers when necessary to operate our store, including Shopify, payment processors, digital delivery services, email providers, customer support services, and security or analytics providers that we actually use.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or services.

We do not sell personal information for money. Certain advertising or analytics activities may nevertheless qualify as sharing or targeted advertising under some privacy laws. Where applicable, we will provide the required notices and choices.

4. Payments and Shopify

Our online store is hosted by Shopify. Payment transactions are processed through the payment methods and providers available at checkout.

Those providers may process information according to their own privacy practices. We do not ask customers to send full payment-card details by email.

5. Cookies

Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website usage, and measure marketing performance where applicable.

Cookie use depends on our Shopify settings and the services enabled on the store. Please see our Cookie Policy for further information.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

6. Marketing Emails

If you subscribe to our marketing communications, we may send you updates, product announcements, and promotions.

You can unsubscribe using the link in a marketing email or contact us at support@arclighttechy.com.

We may still send essential communications about your orders or customer support requests.

7. International Transfers

Some of our service providers may process or store information outside your country. Where applicable, we will take the steps required by relevant data-protection laws for international transfers.

The store owner must verify the actual service providers, transfer locations, and any required regulatory formalities before publication.

8. Data Retention and Security

We retain personal information only for as long as reasonably necessary for order fulfillment, customer support, business records, fraud prevention, dispute resolution, and legal obligations.

We use reasonable technical and organizational safeguards to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on the laws applicable to you, you may have rights to access, correct, object to the processing of, or request deletion of certain personal information. You may also withdraw consent where processing is based on consent, subject to applicable law.

To submit a request, contact support@arclighttechy.com. We may need to verify your identity before responding.

Under applicable Moroccan data-protection law, individuals may have rights of access, correction, and objection, subject to the conditions established by law.

10. Children's Privacy

Some of our digital products may be designed for children or families. Purchases should be made by adults or by individuals legally authorized to make them where required.

If you believe a child has provided personal information to us inappropriately, contact us so that we can review the situation.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of websites that we do not operate.

12. Changes to This Policy

We may update this Privacy Policy when our services, data practices, or legal obligations change. The latest version will be published on this page with an updated date.

13. Contact Us

For privacy questions or requests, contact:

Arclight Techy
Email: support@arclighttechy.com

Before publication: Confirm the legal name and business address of the responsible business and verify any applicable Moroccan data-protection or international-transfer requirements. Do not publish unverified legal or regulatory information.